DAY 2

Wednesday, October 21, 2026

Note that all times listed are EDT (Eastern Daylight Time; -4:00 UTC)

Hero

Future of Pharma Marketing | Day 2:

There are no agenda items with this track

7:45 am

REGISTRATION & NETWORKING BREAKFAST

  • Start your day off right and connect with pharma marketing and sales leaders.
  • Get to know your industry peers and colleagues over a delicious breakfast.
  • Source practical tips, discuss best practices, and prepare for the day ahead.

8:45 am

OPENING REMARKS FROM YOUR HOST

Gain insight into today’s sessions so you can get the most out of your conference experience.

9:00 am

REGULATORY KEYNOTE: FROM AI TO REAL-WORLD IMPACT

How to Enable Innovation in a Regulated Pharma Landscape

As pharma accelerates investment in AI and personalized engagement, the challenge is no longer understanding potential but applying innovations successfully. Explore how the regulatory frameworks are evolving so that you can apply them in real-world applications. Take away key insights to:   

  • Adapt and move beyond AI theory to understand how automated and assistant content review is being applied to real-world reviews of promotional and commercial material.   
  • Reduce the tension between speed and rigor by navigating integration of preclearance requirements. 
  • Transform evolving grey areas in data use and personalized engagement to minimize regulatory risk. 
  • Perfect industry-regulator collaboration to build transparent frameworks that enable rapid innovation.   
  • Amplify the growing role of Real-World Evidence (RWE) in shaping compliant, credible communications.  

Apply AI and real-world evidence confidently within evolving regulatory frameworks to accelerate innovation while minimizing compliance risk.

9:30 am

PANEL DISCUSSION: SCALING MODULAR CONTENT

How to Perfect the Engine for Personalization

Pharma is moving from monolithic PDFs to “Lego-brick” content. This shift enables you to engage in high-speed assembly for 2026’s hyper-personalized HCP journeys. Source practical tips to: 

  • Transform and move beyond static PDFs to understand how pre-approved content blocks are being applied. 
  • Heighten the foundational role of metadata and tagging in shaping a searchable, AI-ready library of assets. 
  • Reduce the ongoing tension between creative flexibility and regulatory rigor. 
  • Master the evolving technical and process silos to align global content strategy with local market execution. 

 Optimize how modular architecture enables AI to act as a conductor, without compromising compliance.

10:00 am

INDUSTRY EXPERT: COMPLIANCE IN THE AI ERA

How to Best Approach Governance, Privacy & Responsible Innovation

As AI adoption accelerates across pharmaceutical sales and marketing functions, organizations must balance innovation with compliance. Adapt your approach to ensure success. Take away a blueprint for: 

  • Transforming complex regulatory landscape from data privacy regulations and promotional review processes to AI governance frameworks and risk management.  
  • Mastering AI-driven technologies while maintaining compliance, protecting patient and HCP data, and building trust.  
  • Optimizing responsible innovation in the AI. 

 Perfect ethical AI practices, transparency, and accountability into pharma commercial strategies.

10:30 am

ROUNDTABLE DISCUSSIONS

Take a deep dive down the innovation rabbit hole in one of our focused roundtable discussions. Share common challenges and best practices with your pharma marketing and sales peers on a topic of your choosing. 

  1. AI and automation in pharma commercial teams. 
  2. Patient-centric engagement and adherence strategies. 
  3. Omnichannel execution challenges and success factors. 
  4. Specialty and rare disease commercialisation. 
  5. Sales rep evolution and hybrid engagement models. 
  6. Cross-functional collaboration between sales, marketing, and medical. 
  7. Turning data into commercial action: from insight to impact. 
  8. Delivering personalized customer experiences at scale. 

11:00 am

NETWORKING BREAK & EXHIBITOR LOUNGE VISITS

  • Explore the latest pharma marketing and sales strategies with our industry-leading sponsors. 
  • Share your challenges with the biggest innovators in the business.  
  • Schedule one-to-one private meetings for personalized advice. 

11:30 am

INDUSTRY INSIGHT: OMNICHANNEL EXCELLENCE

How to Turn Strategy into Scalable Execution

While many pharma organizations have embraced omnichannel strategies, few have successfully scaled them across brands, regions, and teams. Close the gap between your strategy and execution. Adopt best practices to: 

  • Transition from pilot programs to enterprise-wide omnichannel execution. 
  • Perfect customer journeys that integrate field, digital, and hybrid touchpoints. 
  • Optimize channels in real time: data, content, and timing. 
  • Amplify sales and marketing teams with the right tools and insights.  
  • Heighten content modularization and reuse for scale and speed.

Ensure compliance while maintaining your agility.

12:00 pm

FIRESIDE CHAT: AI-ENABLED MARKETING OF THE FUTURE

How to Apply Personalization, Trust, and Engagement in Pharma

As customer expectations continue to be shaped by consumer industries, pharma organizations need to adapt. Translate consumer health and your cross-industry strategies into practical, compliant, and scalable commercial models. Take away insights to: 

  • Impact what pharma can realistically adopt from consumer health and other industries. 
  • Optimize moving from channel-led to experience-led engagement strategies. 
  • Master delivering personalization at scale within regulatory constraints. 
  • Amplify trust through transparency, relevance, and value-driven interactions. 
  • Increase lessons learned from implementing new engagement models. 

 Deliver scalable, personalized, and compliant engagement strategies that enhance trust and shift pharma marketing toward experience-led customer interactions. 

12:30 pm

NDUSTRY INSIGHT: NEXT-GEN CUSTOMER ENGAGEMENT

How to Deliver Personalized Experiences at Scale

As customer expectations continue to evolve, pharma organizations are under pressure to deliver across every interaction. Leverage your data, AI, and omnichannel orchestration. Source your plan of action by: 

  • Transforming customer engagement in a hyper-digital, insight-driven world.
  • Excelling the use of AI and predictive analytics to anticipate customer needs.
  • Perfecting real-time engagement across field, digital, and remote channels.
  • Increasing building scalable content strategies that support personalization.

Balance your personalization with privacy, compliance, and trust.

1:00 pm

NETWORKING LUNCH: DELVE INTO INDUSTRY CONVERSATIONS

  • Meet interesting speakers and pick their brains on the latest industry issues. 
  • Expand your network and make connections that last beyond the conference. 
  • Enjoy great food and service while engaging with your pharma marketing and sales colleagues. 

2:00 pm

EXHIBITOR LOUNGE: VISIT BOOTHS & WIN PRIZES

  • Browse through different sponsor booths and test drive new technology. 
  • Enter your name for a chance to win exciting prizes.   
  • Take advantage of event-specific offers and special content. 

2:15 pm

CASE STUDY: DRIVING IMPACT IN COMPLEX THERAPIES

STREAM A: BRAND GROWTH, LAUNCH, & INNOVATION

Scaling Growth in Speciality and Rare Disease Markets

Specialty, orphan, and rare-disease brands require highly targeted strategies and stakeholder engagement. Strengthen your approach to drive adoption, access, and sustained growth. Source practical tips to: 

  • Achieve targeted engagement strategies for niche audiences. 
  • Collaborate effectively with patient groups and specialists. 
  • Perfect access and uptake through evidence and education. 
  • Amplify real-world insights to sustain growth.

Drive adoption and sustained growth in specialty and rare disease markets by leveraging targeted stakeholder engagement, strong collaboration, and real-world evidence.

2:15 pm

CASE STUDY: REIMAGINING SALES REPRESENTATION

STREAM B: COMMERCIAL EXCELLENCE & EXECUTION

Elevating the Role of the Sales Rep: From Detailer to Strategic Partner

The role of the sales rep is shifting as data, digital tools, and stakeholder expectations change. Master your approach to deliver more value-driven, insight-led engagement. Develop a blueprint to: 

  • Advance from product promotion to value-based conversations. 
  • Optimize data and insights to personalize HCP interactions. 
  • Bolster and collaborate effectively with marketing and medical teams. 
  • Enhance long-term HCP relationships. 

Transform sales rep engagement into strategic, insight-led partnerships that deliver personalized value, strengthen collaboration, and build long-term HCP relationships. 

2:45 pm

PANEL DISCUSSION: DRIVING SUCCESSFUL LAUNCHES

STREAM A: BRAND GROWTH, LAUNCH, & INNOVATION

How to Move from Strategy to Execution

Launching in complex and competitive markets requires aligned strategies across stakeholders, channels, and functions. Refine your approach to maximize early adoption and success. Source practical tips to: 

  • Enhance how organizations are aligning launch strategy with HCP, patient, and payer needs. 
  • Optimize which approaches are proving most effective. 
  • Improve how teams can better coordinate cross-functional stakeholders. 
  • Perfect which metrics matter most during launch and how teams can track, adapt, and respond. 

Align cross-functional stakeholders and data-driven metrics to translate launch strategy into rapid, sustained adoption across HCP, patient, and payer needs.

2:45 pm

PANEL DISCUSSION: BUILDING HIGH-PERFORMING COMMERCIAL TEAMS

STREAM B: COMMERCIAL EXCELLENCE & EXECUTION

How to Enhance Culture, Capability, and Execution in a Hybrid World

Success is increasingly driven by how teams are structured, enabled, and led. In your hybrid, digitally enabled environment, organizations must rethink ways of working. Create a roadmap to: 

  • Adapt to hybrid field models and evolving sales engagement approaches across primary care and specialty settings. 
  • Strengthen and build a high-performance culture. 
  • Adopt future-ready capabilities in data, digital, and AI-driven engagement. 
  • Bolster stronger collaboration, engagement, and continuous improvement. 

Enhance how roles across commercial teams, including sales, KAMs, and marketing, are evolving in an AI-enabled, omnichannel landscape.

3:15 pm

NETWORKING BREAK & EXHIBITOR LOUNGE VISITS

  • Enjoy exclusive sponsor demos and experience the next level of pharma marketing and sales innovation firsthand.
  • Meet one-on-one with leading solution providers to discuss organizational hurdles.
  • Brainstorm solutions and gain new perspectives and ideas.

3:45 pm

INDUSTRY EXPERT: MARTECH STACK GOVERNANCE

How to Choose, Integrate, and Scale Platforms

As pharma organizations expand their digital and omnichannel capabilities, marketing technology stacks have become increasingly complex. Bolster how you rationalize, govern, and scale your MarTech ecosystems. Take back to your office strategies to: 

  • Achieve a future-ready MarTech architecture: principles and priorities.  
  • Impact tool sprawl: assessing, consolidating, and optimizing platforms.  
  • Reduce integration challenges: connecting CRM, CDP, marketing automation, and analytics systems.  
  • Optimize and establish governance models for cross-functional alignment and accountability. 

Balance global standardization with your local market flexibility.

4:15 pm

CASE STUDY: MATURE BRAND TO LIFECYCLE STRATEGY

How to Turn Mature Brands into Growth Engines Through Lifecyle Strategy

As many pharma brands move beyond their peak growth phase, the challenge shifts from launch to sustaining and reinvigorating performance. Successfully transform your mature brand into renewed growth drivers. Take away solutions to: 

  • Achieve new growth opportunities within established brands and portfolios. 
  • Master how you use data and insights to uncover untapped segments. 
  • Align brands through targeted messaging and omnichannel engagement. 
  • Enhance commercial, medical, and market access strategies for lifecycle success. 

Increase brand value through innovation, partnerships, and new delivery models.

4:45 pm

CLOSING REMARKS FROM YOUR HOST

Review the key solutions and takeaways from the conference. Source a summary of action points to implement in your work.

5:00 pm

CONFERENCE CONCLUDES