
Future of Pharma Marketing | Day 1:
8:00 am
REGISTRATION & NETWORKING BREAKFAST
- Start your day off right and connect with pharma marketing and sales leaders.
- Get to know your industry peers and colleagues over a delicious breakfast.
- Source practical tips, discuss best practices, and prepare for the day ahead.

8:45 am
OPENING REMARKS FROM YOUR HOST
Gain insight into today’s sessions so you can get the most out of your conference experience.
9:00 am
KEYNOTE SPEAKER: THE FUTURE OF PHARMA COMMERCIAL EXCELLENCE
How to Integrate Sales, Marketing, and Data
Pharma commercial teams are navigating a rapidly evolving environment where digital tools, real-world data, and changing stakeholder expectations are reshaping engagement. Enhance how your sales and marketing functions work together. Take away key steps to:
- Bolster emerging commercial models that integrate sales, marketing, and data.
- Optimize insights to achieve multi-channel engagement with HCPs and patients.
- Excel alignment across commercial teams for faster, more effective decision-making.
Identify your opportunities to link commercial strategy to measurable business impact.
9:30 am
PANEL DISCUSSION: RETHINKING PATIENT & HCP ENGAGEMENT
How to Reshape Engagement in a Digital-First World
Digital channels, health data, and evolving expectations are transforming how patients and HCPs engage with pharma. Adapt your approach to deliver more personalized, compliant, and effective engagement. Take away solutions to:
- Master seamless, omnichannel engagement across patient and HCP touchpoints.
- Transform and personalise content and interactions using data and digital tools.
- Optimize and balance compliance with engaging, relevant digital experiences.
Amplify and measure engagement across channels to drive commercial impact.
10:00 am
SPEED NETWORKING! MAKE MEANINGFUL CONNECTIONS
Grow your network by meeting like-minded individuals to share your latest ideas and projects with:
- Enjoy a quick icebreaker, exchange LinkedIn information, and build lasting business relationships.
- Achieve your conference networking goals in a fun and agile fashion.
- Join a community of pharma marketing and sales leaders to gain invaluable support.

10:15 am
INDUSTRY EXPERT: AI, AUTOMATION, & PERSONALIZATION
How to Redefine Pharma Commercial Models
As artificial intelligence, automation, and hyper-personalized engagement strategies reshape the pharmaceutical landscape, your commercial teams need to change how they connect. Walk away with practical steps to:
- Amplify and leverage AI-driven insights and predictive analytics.
- Perfect your automation technologies to enhance commercial effectiveness.
- Bolster commercial operations, improve efficiency, and deliver measurable business impact across pharma commercial teams.
Optimize AI-powered intelligence and automation to create smarter, more personalized pharma commercial strategies.
10:45 am
NETWORKING BREAK & EXHIBITOR LOUNGE VISITS
- Explore the latest pharma marketing and sales strategies with our industry-leading sponsors.
- Share your challenges with the biggest innovators in the business.
- Schedule one-to-one private meetings for personalized advice.

11:15 am
PANEL DISCUSSION: INNOVATIVE COMMERCIAL MODELS
How to Adapt to a Changing Healthcare Landscape
Healthcare delivery, prescribing patterns, and patient expectations are evolving rapidly across Canada. Your commercial teams must rethink engagement models and operating approaches. Source practical tips to:
- Optimize how commercial models are evolving.
- Excel and align sales, marketing, and medical teams to deliver customer-centric engagement.
- Master how you leverage data, analytics, AI, and real-world insights.
- Reduce organizational barriers and rethink governance to speed up action.
Perfect how commercial operating models and structures must evolve to support new ways of working with AI-enabled.
11:45 am
INDUSTRY INSIGHT: FROM SILOS TO SYNERGY
How to Align Sales, Marketing, and Operations in Pharma
In today’s complex pharmaceutical landscape, disconnected functions can slow down go-to-market strategies. Harness seamless alignment across your sales, marketing, and operations to drive efficiency. Develop a blueprint to:
- Reduce the root causes of siloes across commercial and operational teams.
- Master a unified strategy across sales, marketing, and supply chain.
- Increase data and technology for cross-functional visibility and decision-making.
- Align around the customer: creating a cohesive HCP and patient journey.
Measure success KPIs that reflect your true cross-functional performance.
11:45 am
INDUSTRY INSIGHT: SELLING SMARTER IN PHARMA
How to Drive Growth Through Data, Relationships, and Omnichannel Engagement
Pharma sales is undergoing a major shift, from traditional rep-led models to data-driven, omnichannel engagement strategies. Equip your teams to engage HCPs, leverage insights, and drive measurable growth. Adopt best practices to:
- Transform the role of the pharma sales rep in a digital-first world.
- Amplify data and analytics to prioritize accounts and personalize outreach.
- Adapt omnichannel strategies: field, virtual, and digital touchpoints.
- Improve HCP engagement and building long-term relationships.
Navigate compliance while maintaining agility and impact.
12:15 pm
FIRESIDE CHAT: PATIENT VOICES, BRAND CHOICES
How to Embed the Patient Journey into Commercial Strategy
Patient expectations and experiences are increasingly shaping treatment decisions and brand perception across Canada. Perfect how you embed the patient voice into your commercial strategy. Take away solutions to:
- Optimize patient perspectives into brand planning and campaign development.
- Align commercial strategy with real patient journeys and unmet needs.
- Bolster and balance compliance with authentic, patient-centred communication.
Transform patient insights into measurable commercial impact.
12:45 pm
NETWORKING LUNCH & EXHIBITOR LOUNGE VISITS
- Meet interesting speakers and pick their brains on the latest industry issues.
- Expand your network and make connections that last beyond the conference.
- Enjoy great food and service while engaging with your pharma marketing and sales colleagues.

1:45 pm
EXHIBITOR LOUNGE: VISIT BOOTHS & WIN PRIZES
- Browse through different sponsor booths and test drive new technology.
- Enter your name for a chance to win exciting prizes.
- Take advantage of event-specific offers and special content.
2:00 pm
CASE STUDY: NAVIGATING STAKEHOLDER MAPS & PATIENT COMMUNITIES
How to Navigate Specialty and Rare Diseases
Specialty and rare disease markets are shaped by complex stakeholder networks and patient communities. Optimize your relationships to drive brand adoption and improve patient outcomes. Source practical tips to:
- Amplify stakeholders and patient communities to inform brand strategy.
- Achieve trust and engagement across physicians, patients, and advocacy groups.
- Transform opportunities for impactful partnerships and communications.
Heighten commercial initiatives with patient-centric brand approaches.
2:00 pm
CASE STUDY: AI DOESN’T BUILD TRUST, PEOPLE DO
How to Approach the Future Role of Pharma Sales Reps in Specialty Care
AI can enhance sales execution, but trust is still built by people. Explore how you can leverage AI as a performance accelerator while doubling down on human skills. Walk away with key insights to:
- Master how AI empowers Pharma Sales Reps.
- Increase human touch — trust, empathy, and judgment — in an AI-driven world.
- Optimize what future-ready Pharma Sales excellence looks like.
Leverage AI to enhance pharma sales performance while strengthening the human trust and relationships that drive success in specialty care.
2:30 pm
INDUSTRY EXPERT FIRESIDE CHAT: PATIENT ENGAGEMENT & BEHAVIOUR CHANGE
How to Achieve Adherence and Support Programs
Patient support programs (PSPs) are increasingly critical to improving adherence and outcomes in evolving healthcare environments. Heighten your insights for better adherence and support for patients. Create a blueprint to:
- Achieve and design PSPs that drive adherence and behaviour change.
- Optimize programmes into brand and commercial strategy.
- Amplify patient engagement and HCPs to maximize outcomes.
- Master data and insights to optimize program effectiveness.
Design patient support programs that combine data-driven insights with meaningful engagement to improve adherence, influence behaviour change, and maximize patient outcomes.
2:30 pm
INDUSTRY EXPERT FIRESIDE CHAT: OMNICHANNEL FIELD EXCELLENCE
How to Optimize HCP Engagement in a Hybrid World
Access to HCPs is evolving, with digital and in-person engagement now fully intertwined across Canada. You can refine your approach to improve reach, frequency, and impact across channels.
Source practical tips to:
- Heighten face-to-face and digital channels effectively.
- Transform engagement strategies to different HCP preferences.
- Optimize sequencing and timing of interactions.
- Bolster, measure, and improve engagement effectiveness.
Optimize omnichannel engagement by aligning digital and in-person interactions to HCP preferences, improving reach, timing, and overall impact in a hybrid healthcare environment.
3:00 pm
CASE STUDY: PATIENT DATA & STRATEGIES
How to Embed Patient Insights into Brand Strategy and Campaigns
Patient perspectives and real-world data are reshaping how commercial teams design campaigns and engage stakeholders. Use these insights to inform your strategy. Take away solutions to:
- Adapt patient insights into brand planning and campaign development.
- Translate real-world evidence into actionable marketing strategies.
- Enhance multi-channel messaging with patient-informed content.
- Bolster impact and optimize campaigns using real-world data.
Leverage patient insights and real-world data to create more targeted brand strategies, stronger messaging, and higher-impact campaigns.
3:00 pm
CASE STUDY: ENHANCING THE MLR PROCESS
How to Use AI to Enhance the MLR Review Process
In an era of rapid innovation and increasing content demands, the traditional Medical, Legal, and Regulatory (MLR) review process is often perceived as a barrier to speed and agility. Yet, with the right operating model and the integration of emerging technologies such as AI, MLR can evolve from a bottleneck into a strategic enabler. Walk away with key insights to:
- Optimize how you accelerate time-to-market for promotional content without compromises.
- Transform how you leverage AI to streamline review workflows, enhance quality control, and drive more efficient, scalable operations.
Leverage AI to streamline the MLR review process, accelerate time-to-market, and improve efficiency without compromising quality or compliance.
3:30 pm
NETWORKING BREAK & EXHIBITOR LOUNGE VISITS
- Enjoy exclusive sponsor demos and experience the next level of pharma marketing and sales innovation firsthand.
- Meet one-on-one with leading solution providers to discuss organizational hurdles.
- Brainstorm solutions and gain new perspectives and ideas.

4:00 pm
INDUSTRY EXPERT: FROM DATA OVERLOAD TO COMMERCIAL IMPACT
How to Activate Insight Across the Business
Pharma organizations are rich in data but often poor in actionable insight. Turn your data into decisive commercial action, aligning teams, embedding insights into workflows, and driving measurable outcomes. Adopt best practices to:
- Transform how you move from data collection to insight activation.
- Reduce data silos across commercial, medical, and operations.
- Bolster insights into day-to-day decision-making (not just dashboards).
- Optimize AI and advanced analytics to uncover high-value opportunities.
Measure ROI by linking insights to revenue, access, and engagement outcomes.
4:30 pm
PANEL DISCUSSION: FROM DISPENSARY TO PRESCRIBER
How to Unlock the Pharmacy Opportunity in Brand Growth
Across Canada, pharmacists are expanding into prescribing and running clinics, making pharmacies critical access points as physician availability declines. These shifts require your commercial teams to evolve engagement models to unlock new opportunities. Take away practical tips to:
- Transform access, initiation, and brand choice as pharmacists take on prescribing roles.
- Master and navigate a multi-stakeholder model balancing physician and pharmacist influence.
- Optimize engagement to drive uptake and adherence at the pharmacy level.
- Adapt pharmacy networks as scalable channels for patient engagement, adherence, and brand growth.
5:00 pm
CLOSING KEYNOTE: COMMERCIAL EXCELLENCE REIMAGINED
How to Build High-Performing Teams, Models, and Capabilities
Traditional commercial models are no longer enough to sustain competitive advantage. Transform your operating models, redefine field force effectiveness, and build future-ready capabilities across teams. Walk away with an action plan on:
- Mastering agile and scalable commercial operating models.
- Amplifying field force effectiveness through data and digital enablement.
- Bolstering high-performing, cross-functional teams aligned to customer impact.
- Increasing capability building as a continuous, organization-wide discipline.
- Optimizing AI and advanced analytics to drive smarter commercial decisions.
Build agile, data-driven commercial teams and capabilities that improve field effectiveness, accelerate decision-making, and drive stronger customer impact.
5:30 pm
END OF DAY 1 SUMMARY & CLOSING REMARKS FROM YOUR HOST
Review the key solutions and takeaways from today’s sessions. Source a summary of action points to implement in your work. Discuss tomorrow’s highlights!
5:35 pm
EVENING RECEPTION & ENTERTAINMENT
- Relax and unwind with tasty cocktails after a long day of learning.
- Don’t miss your chance to win fun prizes by scanning your badge at our exhibitor booths.
- Make dinner plans with your new connections and explore the best of what Toronto nightlife has to offer. Just be sure to set your alarm for Day 2!

6:30 pm








